Who springs to mind when you think about vulnerable consumers? Chances are you’re picturing little old folk that can’t wield a mouse, let alone a smartphone. But is it really that simple?
A combination of hype and complexity has turned Bitcoin and other cryptocurrencies into a goldmine for investment scammers.
From dire warnings about missing out on awesome deals, to desperate and repeated pleas to not to leave, why I reckon many companies have misjudged their GDPR messages.
If your insurer rejects your insurance claim for ludicrous reasons, it's worth escalating your complaint.
The countdown is well underway for GDPR compliance. With less than two months to go before its mandatory adoption, only a handful of companies are showing public signs of preparation.
Digital identity is often thought of in terms of online authentication and verification – how you can digitally prove who you say you are. Yet our online identities go far beyond this.
Digital banking innovation is making it ever easier for consumers to manage their credit card limits – so why should there ever be a need for automatic credit increases?